get better today

Li Zhiliang
Areas of expertise
CRM
Innovation
Consultancy
overview
As a seasoned CRM professional with over a decade of experience in e-commerce retail in Southeast Asia, I've driven innovation and growth through strategic use of CRM and Martech systems. From startup to IPO, I've navigated various revolutions and developed a broad expertise in adapting to diverse situations.
My approach focuses on people-centricity, harnessing technology, data-driven insights, and personalized customer engagement to drive meaningful change. I'm passionate about empowering employees and customers alike, and I excel at building collaborative environments that foster growth.
What I stand for: I believe in clarity, simplicity, and respect. I value transparency and integrity in all interactions and am not afraid to speak up or be different.
I'm here to listen, guide, and help you reach practical solutions. I'm eager to learn from your perspective as well! Feel free to connect, and let's explore further =)
My mentoring topics:
People management & Culture
CRM Strategy
Learning & Development advice
Critical Thinking & Problem Solving
Project & Time management