Mahbub is a seasoned Senior CRM expert operating at Head of/Director level, with over 20 years of experience spanning CRM, Digital, Strategy, Operations, MarTech, and Leadership. He has collaborated with renowned brands across diverse industries, as well as start-ups and SMEs in the UK and overseas.

Throughout his career, Mahbub has consistently sought to maximise the value of CRM within businesses. He has driven strategic CRM vision and planning, utilising data and insights effectively, and leveraged MarTech CRM platforms to deliver customer and commercial value, all while aligning with overall business objectives.

Whether you’re a business looking to accelerate your CRM capabilities and align with your business ambitions, a CRM professional seeking advice on the challenges you're facing, or you're considering starting a career in the CRM marketing/MarTech discipline, Mahbub is here to help.

Mentoring topics:

• CRM Strategy & Planning

• CRM Digital Transformation

• Stakeholder management

• Campaign Optimization Tactics

• Leadership, Team management & Culture.

• To start a career in CRM