I'm Martina Ghali, a seasoned CRM Lead with over 5 years of experience in CRM, product marketing, and growth. I've worked in diverse industries including e-commerce and F&B.

Throughout my career, I've developed and executed data-driven strategies to optimize customer engagement and retention. My expertise includes creating innovative lifecycle marketing solutions and optimizing CRM processes for better customer experiences.

I'm also a super curious person who loves trying new things (especially food) and googling random stuff. And just a heads up, my cat might make a guest appearance during our calls.

My mentoring topics:

• Crafting effective CRM strategies

• Personalizing marketing campaigns

• Leveraging marketing automation tools

• Analyzing data for better engagement

• Leading CRM teams

• Enhancing customer journeys with lifecycle marketing